Who we are

Our website address is: https://instituteofchildpsychologyconference.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Our Data Use and Protection Policy

Should you interact with us in any way, we promise to treat your personal data with the utmost care and do all we can to comply with Canadian data laws and ethical standards.

The information we collect is for correspondence purposes only.

We DO NOT profile our participants/registrants in any way.
We DO NOT share our database with any other party. However, online workshops are provided via Teachable, a third party website. If being manually added, your e-mail address and name will be provided to register.
We DO NOT sell our database to any other party.
We DO NOT collect or keep any credit card information obtained through online purchases.

*Manual Credit Card Authorizations are securely stored for up to two years only for cardholder verifications purposes.

We DO keep your purchase or event registration information on file but only for our own records and reports.

Certificates of Completion are provided for your professional education files; we DO NOT keep your continuing education history on record.

If you do not sign up for our newsletter, we will automatically archive your contact information for two years since the last recorded business with the Institute of Child Psychology to comply with Canadian data laws and standards.

If you wish to sign up for our newsletter, please click here. If you have contacted us or made a purchase with us and we do not have your consent on file to send you a newsletter, no further contact will come from us. If you change your mind about receiving our newsletters, you can unsubscribe with a simple click at the bottom. We kindly request that you do not mark our newsletters as spam.

We have never experienced a database breach, we ensure the best technical assistance to keep it that way. If you have any concerns regarding the information we have on file for you, we welcome you to contact our administration through telephone or e-mail at your convenience.

Workshop Refund and Cancellation Policy

The Institute of Child Psychology understands that schedules can change and despite a registrant’s best intentions they may not be able to attend a workshop.

If a registrant is unable to attend the workshop an alternate delegate is welcome to attend in their place.

If a substitute cannot be found, the Institute will accept cancellations and issue refunds under the following conditions:

  • The cancellation is requested NO LESS than 30 days before an event.
  • POLICIES:
    • If the Institute of Child Psychology cancels a workshop for any reason, workshop registration fees will be fully refunded.
    • Registration fees will be fully refunded if the registrant requests a cancellation no less than 30 days prior to the event.
    • No refunds will be provided if the registrant cancels after the event date or is a “no-show” at the workshop.
    • Refunds will only be issued in the original payment method.
    • Tickets can be transferred OR sold to a third-party at any time. We do request you advise the Institute of the name of the new ticketholder to avoid confusion at event check-in.

The Institute of Child Psychology is unable to issue any refunds for registrants unable to participate due to unforeseen emergencies, environmental conditions and/or acts of nature.